Terms & Conditions

1. Who you are buying from

These terms govern the sale of digital books and audio files by Robert Hale (“we”, “us”, “the seller”), Company ID: [XXXX], reachable at roberthalesupport@gmail.com. By placing an order you (“you”, “the customer”) agree to these terms together with our Refund Policy, Digital Delivery Policy and Privacy Policy.

2. The products

We sell digital editions: PDF files and MP3 audio files of the books Before Your Quantum Jump, The Quantum Field Codex and The Timeline Practice Library. No physical book is sold, printed or shipped. Images of book covers on this website are 3D renders illustrating how the digital editions would look as printed volumes.

Descriptions, page counts, audio durations, chapter lists and sample excerpts are provided in good faith and describe the current edition of each file. Minor differences in layout between reading devices do not constitute a defect.

3. Prices and payment

• All prices are shown in US dollars and include all applicable taxes.
• The price that applies to your order is the price displayed on this website at the moment you complete checkout.
• Payment is processed by a third-party payment provider. We never receive or store your full card details.
• If a payment is declined, no contract is formed and no files are delivered.

4. The contract

Your order is an offer to buy. The contract is formed when payment is confirmed and we make the download available to you. The confirmation email, together with these terms, forms the written record of the contract. We may refuse an order in the rare case of an obvious pricing error, and any amount already paid would then be returned in full.

5. Delivery

Delivery is digital. Download links are sent to the email address you provide at checkout, and the confirmation page explains what happens next. Details are set out in the Digital Delivery Policy. You are responsible for providing a working email address and for keeping your download links private.

6. Right of withdrawal

As a consumer in the European Union you normally have fourteen days to withdraw from an online purchase. Digital content supplied immediately is an exception: under Article 16(m) of the Consumer Rights Directive, the right of withdrawal does not apply once downloading has begun, provided you gave your prior express consent and acknowledged that you lose that right. You give that consent and acknowledgement at checkout.

This does not affect your statutory rights in relation to defective or misdescribed content, and it does not affect the voluntary remedy described in our Refund Policy.

7. Licence and permitted use

When you buy an edition we grant you a personal, non-exclusive, non-transferable licence to download, store and read or listen to the files for your own private, non-commercial use. You may keep the files on the devices you own and make copies for personal backup.

You may not:

• resell, sublicense, rent, lend or otherwise distribute the files or access links;
• upload the files to file-sharing services, social networks or public archives;
• use the content to train machine-learning models or to create derivative products;
• remove copyright notices or claim authorship of the texts or recordings.

All texts, recordings, cover artwork and marks remain the property of Robert Hale or its licensors. Quoting a short passage with clear attribution is welcome.

8. Acceptable use of this website

You agree not to interfere with the operation or security of this website, not to attempt to access files or accounts that are not yours, and not to use automated means to copy content at scale.

9. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and in any case where liability cannot be limited by law. For slight negligence we are liable only for breach of an essential contractual obligation and only for the foreseeable damage typical for this type of contract.

The books offer a spiritual and philosophical perspective on inner change. They are not medical, psychological, legal or financial advice, and we make no promise about any particular personal, health, relationship or financial outcome. See the Disclaimer for details.

10. Availability and changes

We aim to keep the download links available permanently, but we may need to interrupt the website for maintenance. If a link stops working, write to us and we will restore access at no cost. We may update the files for corrections; you will always receive the edition you paid for.

11. Complaints and consumer dispute resolution

Write to roberthalesupport@gmail.com and we will respond within two working days, and in any event within the period required by applicable consumer law. If we cannot resolve a complaint together, EU consumers may use a national consumer authority or an alternative dispute resolution body in the seller's member state. The European Consumer Centre network can also help with cross-border purchases.

12. Governing law

These terms are governed by the law of the seller's EU member state. As a consumer you also keep the protection of the mandatory consumer rules of the country in which you live, and you may bring proceedings in your local courts.

13. Contact

Robert Hale, Company ID: [XXXX], email roberthalesupport@gmail.com.